Active Health Hub

Accessibility

Last updated: May 2026

Active Health Hub is committed to making this website accessible to as many people as possible, including users with disabilities. This page explains how we approach accessibility, the standard we aim for, the limitations we are aware of, and how to tell us if something is not working for you.

1. Standard we aim for

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Health and clinical information should be usable by everyone, including people who:

  • Use a keyboard rather than a mouse
  • Use a screen reader or other assistive technology
  • Need to resize text or change colours and contrast
  • Have low vision, hearing loss, motor impairments, cognitive differences, or temporary impairments such as recent surgery

2. What we do

  • Write content in plain English and keep paragraphs short
  • Use heading structure consistently so the page can be navigated by screen reader
  • Provide descriptive link text rather than generic “click here” phrasing
  • Add descriptive alt text to new images as they are uploaded
  • Make sure exercise pages explain what to do and what to avoid in words, not just video

3. Known limitations

We are aware that the following areas of the site may not yet fully meet WCAG 2.2 AA and we are working to improve them:

  • Some older images do not yet have descriptive alt text — we are auditing these and adding alt text on a rolling basis
  • Embedded exercise videos do not yet include captions or transcripts
  • The interactive body map on the Body Parts hub is currently a static image with adjacent text links rather than a fully accessible image map

4. Reporting a barrier or asking for content in a different format

If something on this website does not work for you, or you need information in a different format (for example large print or a written transcript of a video), please get in touch and we will do our best to help.

Email: chris@activehealthhub.co.uk

We aim to respond within 5 working days.

5. Enforcement

If you are not happy with our response, the Equality and Human Rights Commission (EHRC) is responsible for enforcing the Equality Act 2010 in England, Scotland and Wales. The Equality Commission for Northern Ireland is responsible in Northern Ireland.